You can talk to ChildLine about anything - no problem is too big or too small. If you are feeling scared or out of control or just want to talk to someone you can call ChildLine.
Some of the things that people phone about are feeling lonely or unloved, worries about their future, problems about school, bullying, drugs, pregnancy, HIV and AIDS, physical and sexual abuse, running away and concerns about parents, brothers, sisters and friends, and crimes against them.
Whatever your worry, large or small, we're here to offer advice and support. When you are ready. Call ChildLine on 0800 1111.
When you phone ChildLine, you'll be able to speak to someone who cares about your problems. The counsellors are all trained - they will listen to you and try to help you.
If you're scared or feel out of control, that's OK. You can tell them. It's their job to listen to you and sometimes to put you in touch with someone who can help you.
Speaking out about problems or talking about your feelings can be really difficult, but it's the right thing to do. Think about how much better you will feel if you can talk about it with someone who understands.
It is always our intention to keep calls to ChildLine confidential, but if we are very worried about your safety because the situation you say you are in makes us think your life or the life of someone else is being threatened, we will talk to you about the need for other people to know. Your ChildLine counsellor will only take action if they feel it's an emergency.
You don't have to give your name or any other details when you call us, so if you want to talk to us anonymously, this is fine. Of course it is more difficult for us to take action if you don't give us any information about you.
ChildLine does not make audio recordings of calls, although we do make written case notes of calls. ChildLine counselling supervisors may also listen in to your call to make sure that we can help you the best we can.
Will my call be on the phone bill? Because ChildLine is an 0800 number, calls are free and don't show up on a BT or cable phone bill. Calls to ChildLine on 0800 1111 are currently free from all the existing networks - 3, BT Mobile, Fresh, O2, Orange, T Mobile, Virgin, Vodafone. We have been told that calls will not appear on any of these bills.
The number will still appear in your list of dialled calls on your mobile. If you don't want people to see the number you should delete this from your called number list.