Citizens Advice Bureaux

Citizens Advice, the charity for your community

The Citizens Advice service helps people resolve their legal, money and other problems by providing free information and advice from over 3,200 locations, and by influencing policymakers.


Citizens Advice and each Citizens Advice Bureau are registered charities reliant on over 20,000 volunteers and need to raise funds to provide these vital services. The majority of our advisers are trained volunteers, helping people to resolve over 5.5 million problems every year.


All Citizens Advice Bureaux in England, Wales and Northern Ireland are members of Citizens Advice, the national charity which sets standards for advice and equal opportunities and supports bureaux with an information system, training and other services.


Citizens Advice also co-ordinates social policy, media, publicity and parliamentary work and maintains an information and advice website at which receives over 7.3 million visits a year.

Online CAB advice

Visit for practical, reliable, up-to-date information including frequently asked questions in English, Welsh, Bengali, Gujarati, Punjabi, Urdu and Chinese on a wide range of topics and factsheets to download. Information is continuously reviewed by our team of advisers and covers England, Northern Ireland, Scotland and Wales.

020 7833 2181 (admin only no advice available on this number)
Fax 020 7833 4371 (admin only)
Visit to get advice online  

Llanelwy Field Office

82a, Bowen Court,
St. Asaph Business Park,
St. Asaph,
LL17 0JE

Liverpool Field Office

Suite 193, Fourth Floor,
India Buildings,
Water Street,
L2 0XQ